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IT Troubleshooting
Methodical diagnostics, root-cause thinking, and clear user communication.
Built with bold, Brave orange energy
Hello.
I’m Jack
IT Specialist & Developer
I build clean, reliable solutions—automation, web tools, and practical IT improvements that make teams faster.
HTML
CSS
JavaScript
PowerShell
Git
Microsoft 365
About me
I’m Jack—based in Texas—focused on practical IT support, automation, and building simple, dependable tools. I enjoy problem-solving, documentation, and making systems easier to use.
What I do
- IT support & troubleshooting (Windows / macOS)
- Automation & scripting (PowerShell, workflows)
- Web tools & UI (HTML/CSS/JS, Figma)
- Documentation that people actually follow
120+
Tickets / fixes shipped
95%
User satisfaction goal
2+
Years hands-on IT work
My top skills
Built around what I actually use day-to-day: support, automation, and clean delivery.
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Hardware & OS
Workstation setup, repair, and OS configuration—Windows and macOS.
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Automation & Scripting
PowerShell scripts and repeatable workflows that reduce time-on-task.
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Web & UI
Clean front-end layouts and prototypes (Figma → HTML/CSS/JS).
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Networking Fundamentals
Connectivity, DNS/VPN basics, and how systems communicate.
View certifications →🧾
Documentation
Short guides, templates, and “IT shortcuts” style how-tos.
Projects
Swap these out with your real projects. Card + tags layout, bold and clean.
IT Shortcuts Hub
A simple internal portal for quick guides, walkthroughs, and common fixes.
Automation Scripts Pack
A set of repeatable scripts for mapping drives, collecting logs, and standardizing configs.
Portfolio Website
Dark theme, bold hero, orange accents, and mobile-first navigation.
Contact me
Want to collaborate or need help with an IT/workflow problem? Shoot me a message.